Game-changing insights from your WhatsApp conversations

Game-changing insights from your WhatsApp conversations

Game-changing insights from your WhatsApp conversations

Rasayel's reporting improves customer happiness and helps you make better decisions.

Rasayel's reporting improves customer happiness and helps you make better decisions.

Rasayel's reporting improves customer happiness and helps you make better decisions.

Free 7-day trial

Free migration

Free support

No credit card needed

Free 7-day trial

Free migration

Free support

No credit card needed

Free 7-day trial

Free migration

Free support

No credit card needed

Customer conversations

Track KPIs to see how well your agents handle customer conversations:

  • Conversation volume

  • Resolution success rate

  • First response time

  • Average conversation duration

Use this data to improve the customer experience. For example, using our powerful automation tools to speed up resolutions or provide richer customer context.

Analytics help improve overall support quality, customer retention and CSAT scores.

Practically 90% of deals are closed on WhatsApp thanks to Rasayel

Arsen Nurmagomedov

SmileTeamTurkey

Message reports

Get clarity on the overall message activity between your teams and customers:
1. Total messages
2. Inbound vs outbound
3. Filter by message type

This simple functionality lets you understand how customers interact with your brand and what to optimize for.

Agent reports

Make agent agent performance transparent by monitoring relevant KPIs: 
1. Conversation load
2. Resolution success
3. Average conversation duration
4. Conversations “snoozed” or awaiting response

Use these insights to identify highly productive members or support performance evaluations. Remember that agent success is directly tied to customer success. Nurture your agents and they’ll look after your customers!

The most valuable benefit is how much we can automate

Saad ElMobarak

CTO - Qoyod

Need more firepower?

Use your favorite tools inside Rasayel

Rasayel integrates easily with your tech stack. Use APIs, webhooks and Zapier to build the perfect workflow for your teams and automate routine tasks.


Make communicating on WhatsApp faster, easier and more effective than before.

Integrate to any of your tools using our API, even in our chatbot!

import requests

# Send data to Rasayel's API
def send_to_rasayel():
    data = {'customer_email': 'customer@example.com', 'total_amount': 100.00}
    api_url = 'https://api.rasayel.io/send_data'
    response = requests.post(api_url, json=data, headers={'Authorization': 'Bearer YOUR_API_TOKEN'})

    print('Success' if response.status_code == 200 else 'Failed')

# Main
send_to_rasayel()

What it’s like to use Rasayel

What it’s like to use Rasayel

What it’s like to use Rasayel

Unlock the full power of WhatsApp for sales, customer support, and engagement

Send your first message or launch a campaign today. It’s free.

Unlock the full power of WhatsApp for sales, customer support, and engagement

Send your first message or launch a campaign today. It’s free.

Unlock the full power of WhatsApp for sales, customer support, and engagement

Send your first message or launch a campaign today. It’s free.